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Warranty Terms 保修条款

ALL of our installation, replacement and reparing jobs are carrying $5,000,000 of liability insurance.

我们所有的安装及维修工作都由保险公司提供五百万责任险承保.

To refer products manual or instruction, some installed heating and cooling equipments are carrying a registered warranty of 1-5 Years on Parts, 5-10 Years on Compressor, 5-20 Years on Heating exchanger.

依照产品说明,我们安装的部分制冷和取暖设备包含注册后的1-5年零件,5-10年压缩机,5-20年热交换器质保

and: 并且

We provide a one (1) year labour warranty on equipment and parts supplied and installed by us from the date of the original installation. If during this period the covered equipment, components, or parts fail because of a manufacturing defect or faulty workmanship, we will cover the parts and labour at no charge. In the event the technician diagnoses the cause of the equipment, component, or parts failure that is not related to the manufacturing defect or our workmanship, our regular service will be charged. The installation of replacement parts under the terms of this warranty does not extend the original warranty period.

我们提供从原始安装之日起一年的设备相关的人工费,如果是由于我们提供的设备及其部件问题或由于我公司安装不当照成的问题,我们负担配件和人工费且没有额外费用。但如果经过我们技术人员分析确定非设备本身和安装问题造成的故障,我们将正常收取服务费用。 所有维修配件更换之后并不会延长质保期限。

Our regular plumbing and electrical jobs are offering a one year warranty on labor and materials;

我们日常的水电安装项目提供一年的质保(含人工和材料);

The plumbing and electric repairing that is not originally performed by our company; we are offering a one (1) month warranty on labor and materials; Commmercial customer only has seven (7) day warranty.

我们日常的水电维修项目(最初并非我公司安装的)提供一个月的质保(含人工和材料); 商业用户只提供一周质保;

All warranty services or repairs will be performed during our regular business hours from 9:00am to 5:00pm Monday through Friday, excluding holidays.

所有质保的服务时间是非节假日的周一到周五早上九点到下午五点.

NOTE: Although some heating and cooling equeipment manufacturers provide a 5-year part warranty on their covered equipment and components from the date of the original unit installation, they also require the homeowner to provide written documentation (such as service invoice) of annual and other periodic preventative maintenance on the equipment as per the manufacturer warranty policy. Failure to provide proof of maintenance that's provided by qualified professional companies can cause void to the manufacturer warranty.

请注意:尽管某些冷暖设备的制造厂家提供5年的零部件质保,但厂家需要屋主提供书面的年度保养的书面证明(例如维修发票)。如果无法提供符合规定的专业维修公司年度保养的证明将会失去厂家的质保。

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Warranty Limitations – This warranty does not cover if:

下列情形不属于保修范围:

- The homeowner is unable to provide written documentation of annual and other periodic preventative maintenance on the equipment.

屋主无法提供符合规定的专业维修公司年度保养的证明;

- Damage or repairs resulting from lack of periodic maintenance and/or regular servicing, from misapplication, abuse, misuse, improper servicing or alteration, or improper operation of the equipment;

由于缺乏定期维护和/或定期维修、设备误用、滥用、误操作、维修不当或更改,或设备操作不当而造成的损坏或维修;

- The refinishing of heating and cooling equipment cabinet parts, bases, mountings, decorations, trim remote condensate pumps, thermostats, electrical services or drains to the covered equipment;

翻新冷暖设备的机柜部件、底座、支架、装饰、装饰远程冷凝泵、恒温器、电线连接或排水管;

- Loss, damage, repairs or maintenance, and the damages of hail, theft, earthquakes, riots, winds, fire, lightning, accidents, corrosive atmosphere or other conditions beyond the control of us or the manufacturer;

冰雹、盗窃、地震、骚乱、风、火灾、闪电、事故、腐蚀性大气或其他我公司或制造商无法控制的条件之下的损坏、损失、损坏、维修或维护;

- Failure to operate due to, but not limited to, voltage conditions, blown fuses, open circuit breakers, or other damage due to the inadequacy of interruption of electrical service.

由于但不限于电压条件、保险丝熔断、断路器开路或因电气服务中断不足而造成的其他损坏而产生故障无法运行的;

- Cosmetic damage such as, but not limited to: Scratches, dents or rust.

外观受损,例如但不限于刮痕,擦伤和锈蚀;

- Blocked drain pipe cleaning and refrigerant recharging for cooling system or refrigerator/freezer/ice maker.

下水道疏通,制冷相关设备的制冷剂灌冲;

- The aesthetic of the installation and repairments.

安装和维修不符合美感;

- Non-functional parts such as, but not limited to: Plastics, finishes, porcelain or enamel parts, knobs and dials, handles, accessory items (such as water or electrical connections), venting equipment and decals.

非功能部件,例如但不限于:塑料、装饰表面、瓷或搪瓷零件、旋钮和表盘、把手、附件(如水或电气连接)、通风设备和贴花;

- Equipment/facilities where the serial plate attached to the equipment is removed, defaced or made illegible;

设备/设施上的出厂编号被移除、污损或无法辨认;

- Service made mandatory by change in Federal, Provincial or local regulations;

联邦、省市或地方政府对设备相关政策的强制改变;

- Additional or usual utility bills incurred due to any malfunction or defect in the equipment, components or parts;

由于设备故障带来的额外账单;

- Any expenses incurred by the homeowner for the parts and labour which were not provided by us;

如采用非我公司提供的配件和人工。给屋主带来的任何额外费用;

- Any expenses incurred by the homeowner resulting in loss of wages, hotel expenses or any other out of pocket expenses.

其他任何给屋主造成的损失,包括工资损失,住宿费用或其他开销;