| || P&E Plumbing and Building Maintenance Inc.
Rates and Payment Terms 收费标准 及 支付条款
1. On-site Inspection Fee (may be deduct from the total price): $150 for Single house/duplex；$190 for apartment/townhouse；$260 for commercial；free for membership. The Inspection fee includes travlleing fee and 15 minitues troubleshooting labor，$180 per hour for the extended time. (extra one hour labor on the inspection report as per customer request.)
1. 上门检查费（可在维修费里抵减）：$150 独立别墅/双拼 ； $190 公寓/联排 ；$260 餐馆/商铺/办公室 ；年费会员免费。上门检查费包含往返路程的费用和15分钟的检查人工费,超时按90/30分钟即180/小时计算。（如需出具法律检查报告另加一小时人工费）
2. Most of heating and cooling equipment's installation and alternation are offered by a flat fee after estimation. It depends on the equipments class, job's difficulty degree, job location, payment term and customers coordination degree of the project;
3. Most of maintenance, inspection, repairing, fixing fees are calculated at $180/hour（one hour travelling fee extra）. The hourly rate drop to $140 from the 7th continuous hour. The parts may be charged separately; Also, we can deal a fixed price before your project if strong required. However, the customer shall bear the relevant responsibility for the quotation error caused by the customer intentionally concealing the details;
4. If emergency service¹ is required, hourly rate and travleling fee will be charged by double. If same-day service² is required, it will be charged by 1.5 times of regular.
5, Accept payment by cheque, cash and EMT, other payment methods are negotiable.
6. All appointments are subject to written notice (e. g. SMS, Wechat or email, etc.). Make sure to cancel or reschedule more than 24 hours before your appointment, or you will be charged a $90 cancellation fee.
7. If our technician cannot enter customer's property due to customer's reasons, the technician can wait outside the door but never exceed half an hour, or you will be charged a $180 compensation.
8. For non-member accounts (considered cash accounts), all invoice amounts must be settled on the day of completion (arrears will be charged 4% monthly interest, and the Late Payment Compensation of $50 will be charged). If members need to defer payment, please send EMAIL to our company for negotiation (1% of the handling fee can be applied for 15 days, and 10% of the handling fee can be applied for up to 3 months);
8, 非会员账户（即现金账户）完工当天必须结清所有发票费用（欠款按月息4%加收，另收取违约金$50）。会员账户如需延期付款请发送EMAIL到我公司协商（可申请15天需收取手续费1%，最长可申请3个月手续费 10%）
9. The initial membership fee is $120/first year ($10/month); the membership fee renewal fee is $90/year;
9, 首次加入会员费用$120/第一年（$10/月）；会员费续费 $90/年；
The terms above will be implemented from December 1, 2019
All prices are subject to 5% GST.
Notes: 1. The Emergency Service: arrival of customer's home: within one hour, between 5:00pm and 9:00am on Monday through Friday, or on holidays. The 59min™ is our reliable emergency-service trademark; 2. The Same-Day Service: we will arrive customer's home on the same day when the call received before 2:00pm on workdays; a call received after 2:00pm, we will arrive before next workday 10am.
备注 1. 紧急维修：接到客户电话一小时内达到; 或者是正常工作时段(周一到周五9点到5点)以外，或节假日。59min™是我们的紧急服务注册商标; 2. 当天服务: 如果在工作日内下午两点之前接到电话，可以当天上门维修。如果是两点之后接到电话，我们将在接下来的工作日的上午10点前到达客户家里。